If you have not received your email with the link to your senior portraits, visit www.prestigeportraits.com and contact customer service. Seniors may have used a personal or family email instead of their school email. We do not have access to that information. Paper proofs generally take 3-4 weeks (Dec. 7) to arrive by mail to the home address verified by each senior at check-in. Please note, for questions about cap & gown orders, class rings, or graduation supplies, contact email@example.com. Thank you.